BSH HOME APPLIANCES LIMITED WEBSITE PRIVACY POLICY STATEMENT

BSH Home Appliances Limited - Bosch

6696 Financial Drive, Unit 3

Mississauga, ON, L5N 7J6

E-Mail:

Bosch-Canada-Questions@bshg.com

CEO:

Dale Elliott

Headquarters:

Mississauga, ON

Registration Information:

Entity Name: BSH Home Appliances Limited

Incorporation State: Ontario

Entity Address: 6696 Financial Drive, Unit 3, Mississauga, ON, L5N 7J6

Data Protection Principles for BSH Home Appliances Limited Brand Bosch (“Bosch Canada”)

General

Bosch Canada would like to thank you for visiting its websites and showing interest in its company and company products.

Protection of Personal Data / Protection of privacy

Protecting the security and privacy of your personal data is important to us. Therefore, we conduct our business in compliance with the applicable laws regarding protection of personal data and protection of privacy. Please see below for details on what type of data information is collected by Bosch Canada, how it uses the information and with whom we share the information.

Collecting and Processing Personal Data

Bosch Canada, through its website, will not collect any personal data about you (e.g. your name, address, date of birth, email address), unless you voluntarily choose to provide that information (e.g. by registration, survey, orders).

In order to recognize the sites you have already visited and to meet your interests when visiting our website, Bosch Canada may store connection data, the Internet Browser used, sites visited, etc. In some cases, Bosch may also store "cookies" or make use of "active” components (e.g. JAVA Scripts). This information cannot be traced back to a specific person and is used for statistical purposes only. If you do not wish to receive cookies, please change the Settings in your Browser. Also, bear in mind that you might not be able to operate certain functions after changing these settings.

Use of cookies

Bosch cookies

Bosch uses cookies and active components (e.g. JavaScript) to track visitors’ preferences and customize the design of the websites. Cookies are small text files stored on your computer when you visit our website. You can delete the cookies at any time. However, this can result in some functions no longer being available. For information on deleting the cookies, please consult your browser’s help function.

We categorize cookies as follows:

Necessary cookies (Stage 1)

These cookies are essential for our websites and their features to work properly, e.g. to remember cookie permission settings.

Convenience cookies (Stage 2)

These cookies enable us to improve the usability and performance of our websites, e.g. to remember selection of region and country.

Statistics cookies (Stage 3)

These cookies collect information about how you use our websites. As early as stage 1 (necessary) and stage 2 (convenience), anonymized access measurements are carried out using what are known as session cookies. In stage 3 (statistics), a cookie is stored on your computer for a maximum of 12 months.

Targeting cookies (Stage 4)

Currently, we do not use targeting or targeting cookies.

Cookies used by Bosch: stage 1 (necessary)

Name: privacy-accepted

Category: Necessary

Type: Permanent

This cookie will be stored for a maximum of 12 months or until you revoke your consent to the use of cookies.

Purpose: Remembers your consent to the use of cookies for this website.

Name: privacy-settings

Category: Necessary

Type: Permanent

This cookie will be stored for 60 days max., or until you change your settings with regard to the use of cookies.

Purpose: Remembers what cookies you have allowed for this website.

Stage 1: necessary cookies accepted

Stage 2: necessary and convenience cookies accepted

Stage 3: necessary, convenience, and statistics cookies accepted

Stage 4: necessary, convenience, statistics, and targeting cookies accepted

Name: e_c_e

Category: Necessary

Type: Session

This cookie exists only during your visit of this website and will be automatically deleted when you close your browser or the browser window that contains this website.

Purpose: The cookie contains information on your usage of this website, e.g. referrers, time, and page the visit was started. The information is sent anonymized to the statistics server (statse.webtrendslive.com) which is operated by Webtrends in the United States of America.

Cookies used by Bosch: stage 2 (convenience)

Name: geoservice

Category: convenience

Type: Permanent

This cookie will be stored for 10 days max. or until you change your cookie settings.

Purpose: Remembers your selection of region and country.

Name: privacy-social

Category: Convenience

Type: Permanent

This cookie will be stored for 60 days max. or until you change your cookie settings.

Purpose: Remembers your social media settings.

Cookies used by Bosch: stage 3 (statistics)

Name: ACOOKIE

Category: Statistics

Type: Permanent

This cookie will be stored for 731 days max. or until you change your cookie settings.

Purpose: Anonymization of user data. This cookie is set by the statistics server (statse.webtrendslive.com) which is operated by Webtrends in the United States of America.

Name: WT_FPC

Category: Statistics

Type: Session in case of stage 1 (necessary) or stage 2 (convenience).

Session cookies exist only during your visit of our website. The visit ends when the browser window or the browser is closed.

Permanent in case of stage 3 (statistics) or stage 4 (targeting).

The cookie is stored on your computer for a maximum of 12 months or until you change your cookie settings.

Purpose: Anonymization of user data.

Name: e_c_s

Category: Statistics

Type: Session

Session cookies exist only during your visit of our website. The visit ends when the browser window or the browser is closed.

Purpose: This cookie contains information regarding your use of the website, e.g. referrer, first page visited. The information is sent anonymized to the statistics server (statse.webtrendslive.com) which is operated by Webtrends in the United States of America.

Name: e_c_l

Category: Statistics

Type: Permanent

The cookie will be saved for a maximum of 12 months or until you change your cookie settings.

Purpose: The cookie contains information on your usage of this website. In the statistics setting, they will be saved to the cookie and updated during repeat visits. The information is sent anonymized to the statistics server (statse.webtrendslive.com) which is operated by Webtrends in the United States of America.

Third-party cookies

Some Bosch websites incorporate content and services from other providers (e.g. YouTube, Facebook, Google, Twitter) who, in turn, may use cookies and active components. Bosch has no influence on the processing of personal data by these providers. Please refer to the respective provider’s websites for information about the use of cookies and how your data is handled.

Specification of Purpose

When you provide Bosch Canada with personal data it is only collected, used, and disclosed for the following specific purposes:

- Inquiries which have been sent to us (e.g. Product information, Traders' certificate);

- Orders, which have entered our portal;

- Surveys (e.g. customer satisfaction);

- Applications;

-Customer service;

-Administering warranty programs;

-Send marketing and promotional information, if you wish. You may unsubscribe from Bosch Canada newsletters and promotional items at any time by clicking here;

-Detecting internal compliance violations.

Utilization and Transfer

To fulfill the specific purposes listed above, Bosch Canada may use or disclose personal data to:

- our subsidiaries worldwide; or

- third parties working on our behalf worldwide.

To understand and react to your needs as quickly and efficiently as possible, such as:

- process product or offer inquires;

- send your ordered products;

- inform you about special offers;

- conduct surveys.

Security Measures

Bosch Canada will take all necessary technical and organizational measures to protect your personal data against:

- improper or illegal deletion;

- unauthorized alteration or transfer;

- unauthorized misuse;

- unauthorized disclosure; or

- loss.

Please note that there is always some risk in transmitting information over the Internet.

Use of social plugins as part of social media

1) Facebook

Bosch websites use social plugins ("plugins") from the social network Facebook.com, which is operated by Facebook Inc., Palo Alto, CA, USA ("Facebook"). The plugins are identified with the Facebook logo or the suffix "Facebook", "like", or "share".

If you visit a page on our website that contains such plugins, they are initially disabled. The plugins are not enabled until you click the button that is provided. By enabling the plugins, you establish the connection to Facebook and declare your consent to the transmission of data to Facebook. If you are logged into Facebook, Facebook can associate the visit with your Facebook account. If you press the respective button, the corresponding information is transmitted directly to Facebook by your browser and stored there.

For information about the scope and purpose of data collection, the further processing and use of the data by Facebook, and your rights and the settings you can configure to protect your privacy, please refer to the Facebook Data Protection Notice.

If you do not want Facebook to collect data about you via our website, you have to log out of Facebook before visiting our site.

2) Google+

Bosch websites use social plugins ("plugins") from the social network plus.google.com, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). The plugins are identified with the Google+ logo or the suffix "Google+" or “Google plus”, or "+1".

If you visit a page on our website that contains such plugins, they are initially disabled. The plugins are not enabled until you click the button that is provided. By enabling the plugins, you establish the connection to Google and declare your consent to the transmission of data to Google. If you are logged into Google+, Google can associate the visit with your Google+ account. If you press the respective button, the corresponding information is transmitted directly to Google by your browser and stored there.

For information about the scope and purpose of data collection, the further processing and use of the data by Google+ and your rights and the settings you can configure to protect your privacy, please refer to the Google Data Protection Notice.

If you do not want Google to collect data about you via our website, you have to log out of Google+ before visiting our site.

3) YouTube

Bosch websites use the YouTube video platform operated by YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066 USA. YouTube is a platform that enables playback of audio and video files.

When you load a page on our website, the integrated YouTube player establishes a connection to YouTube in order to ensure the technical transmission of the video or audio file. When the connection to YouTube is established, data is transferred to YouTube.

For information about the scope and purpose of data collection, the further processing and use of the data by YouTube and your rights and the settings you can configure to protect your privacy, please refer to the YouTube Data Protection Notice.

4) Twitter

Bosch websites use social plugins ("plugins") of the social network Twitter, which is operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are identified with a Twitter logo or the suffix "tweet".

If you visit a page on our website that contains such plugins, they are initially disabled. The plugins are not enabled until you click the button that is provided. By enabling the plugins, you establish the connection to Twitter and give your consent to the transmission of data to Twitter. If you are logged into Twitter, Twitter can associate the visit with your Twitter account. If you press the respective button, the corresponding information is transmitted directly to Twitter by your browser and stored there.

For information about the scope and purpose of data collection, the further processing and use of the data by Twitter and your rights and the settings you can configure to protect your privacy, please refer to the Twitter Data Protection Notice.

Links to other Websites

Bosch Canada’ website may contain links to other Websites. Bosch Canada is not responsible for those websites’ privacy practices or content.

Unsubscribe

If you do not wish to receive future promotional messages from Bosch Canada you can opt out at any time by clicking this link Unsubscribe: http://apps.boschappliances.com/apps/ca/en/Unsubscibe. Please note that your unsubscribe request applies only to the electronic address entered on the following page. If you have provided Bosch Canada with additional electronic addresses, please submit each electronic address you wish to unsubscribe.

If you unsubscribe you may still receive certain electronic messages from BSH Home Appliances Ltd. as permitted or required by law, including safety notices and transactional messages.

Contacts

If you have any comments, suggestions, questions, or concerns, you may contact us by using the contact corporate information listed above.

Development of Data Protection Principles

As Internet data protection principles develop further, so will Bosch Canada’ Data Protection principles. We will regularly post changes to our Data Protection principle on this page, please check this page regularly to keep up-to-date.

Copyright

Text, illustrations, graphics, sound, animations and videos, as well as their arrangement on Bosch websites, are subject to copyright and other protective legislation.

The contents of these websites may not be copied, distributed, modified or made available to third parties for commercial purposes. Certain of the illustrations on the website are further subject to third party copyright.

Trademark Rights

Unless otherwise specified, all trademarks on Bosch websites are protected by proprietary rights. This applies in particular to Bosch brands, nameplates, corporate logos and emblems.

© Copyright 2018, BSH Home Appliances Limited, Mississauga, Ontario, Canada. All Rights Reserved.

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