FAQs

FAQs

Browse our FAQs

If you need help with your product, check our frequently asked questions.

Contact Us

Contact us for assistance with your Bosch home appliance, schedule a servicer visit or purchase parts. Please have your Model Number (E-Nr) ready.

How to find your Model Number

Contact Us1-800-944-2904


Mon – Fri 8am to 6pm EST

After hours support is available 24-7 to answer basic questions.


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  • Enter your appliance’s Model Number (E-Nr) in our Owner Manuals section to download your Use & Care Guide.

    Call Bosch Customer Support at 1-800-944-2904


    How to find your Model Number (E-Nr)

    Please click here to locate the data tag on your appliance. The data tag contains your Model Number (E-Nr).

     
  • Switch off the warming drawer and allow it to cool before cleaning. Do not use cleaning materials that contain chlorine since it is corrosive to stainless steel. Do not use abrasive cleaning materials.

    To clean the interior: Wash with a sudsy sponge or soft cloth, rinse and then dry. Only use mild cleaning agents. For hard water spots or scale, use vinegar applied with a sponge or cloth, rinse and then dry.

    To clean the exterior: Please wash with a mild cleanser and a soft cloth or sponge, rinse and then dry.

    To clean stainless steel: Wipe with the grain when cleaning stainless steel. Use a mild, non-abrasive cleaning agent or stainless steel cleaner with a soft cloth. Wipe dry to avoid water marks. Warning: Some stainless steel cleaners are known to have negative effects on materials other than stainless steel. Make sure to apply stainless steel cleaner to stainless steel components only!

 
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