FAQs

Easy fixes & troubleshooting.

Learn how to resolve appliance issues and questions by browsing our FAQ Database.

Cleaning and care tips can be found here.

Browse our How-to-Videos here.

To search the FAQ Database, just choose a product category or enter your model number (E-Nr) below.

Option 1:
Product Category

Select the category and family for your appliance.

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Option 2:
Model Number (E-Nr)

Enter the Model Number of your appliance.

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Bosch Support


  • Diagnosis
  • Tips & Solutions
  • Contact Us

Diagnosis

If you have questions about your appliance, we can help! See below for troubleshooting and operating tips that can help diagnose and answer most questions. Just select a topic and click on “next step” to view the solution. For additional assistance, please scroll down for our contact information and to schedule a service visit.

Tips & Solutions

Please scroll down to view your tips and solutions.

Problem Category:
Problem:

Contact Us

Need assistance? We’re happy to help, just call us at 1-800-944-2904.
Please have your Model Number (E-Nr.) ready.

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Book a time for your repair directly online.

Book a time for your repair directly online.

You can book a repair appointment with a Bosch engineer near you directly online.

Book an appointment
 
 
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Bosch accessories and cleaning products optimize the use of your appliance.

Bosch accessories and cleaning products optimize the use of your appliance.

A variety of water filters, cooking accessories, and more are available for purchase through your local distributor.

Find a distributor
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We're happy to help.

We're happy to help.

Call or email us for assistance with use & care questions, service visits, accessories, and anything else you have questions about. 

Email Us
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Service you can rely on.

Service you can rely on.

Before and after your purchase, we're happy to provide relevant information and tips to optimize the usage of your appliance. We stand by our products and customers.

Bosch Customer Support
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