500 Series
Over-the-Range Microwave HMV5051C

How to get a new Use & Care Guide for an appliance.

Enter your appliance’s Model Number (E-Nr) in our Owner Manuals section to download your Use & Care Guide.

Call Bosch Customer Support at 1-800-944-2904

How to find your Model Number (E-Nr)

Please click here to locate the data tag on your appliance. The data tag contains your Model Number (E-Nr).

Microwave will not turn on.

Your power cord may not be plugged in. Check it and plug in the power cord if necessary.

You may be experiencing a power outage.

Power may not be flowing to the socket. Check if electricity is present at the outlet in question by using another small object that runs on electricity (e.g. hairdryer). If electricity is not present, consult a qualified electrician.

The fuse may have blown or the circuit breaker may be tripped. Replace the fuse or reset the circuit breaker.

Microwave will not start cooking.

The door may not be closed completely. Shut it completely.

The Start button may not have been pressed. Press the Start button.

Another program may have been entered into the oven. Press the “Pause/Stop” button to cancel the program.

The “Pause/Stop” button may have been pressed accidentally. Program the oven again and then press the Start button.

Microwave causes interference with my TV

Some radio and TV interference might occur when you use the microwave. This interference is similar to the interference caused by small appliances, such as mixers, vacuums, blow dryers, etc. It does not indicate a problem with the microwave.

Steam accumulates on the microwave door and warm air comes from the vents.

Steam sometimes condenses on the microwave’s cooler surfaces, such as the door. This is normal and the microwave should be wiped dry with a soft cloth should this occur. During cooking, steam and warm air are given off from the food. Most of the steam and warm air are removed from the microwave by the air which circulates inside the microwave. However, some steam may condense on cooler surfaces such as the microwave door.

Microwave has an odor and generates smoke when using the Bake function.

Fat and grease that has built up on the interior ceiling and walls of the microwave may begin to smoke if not cleaned. It is essential that your microwave is wiped regularly, particularly after cooking.

When the microwave is cooking, the ceramic tray makes noises.

The roller ring and the interior bottom of the microwave may be dirty. Clean the roller ring and the microwave according to the “Cleaning & Care Instructions for your Microwave”.

Cleaning and care instructions for your microwave.

Before cleaning: Unplug the microwave. If the outlet is inaccessible, leave the microwave door open while cleaning. Make sure all parts are cool before cleaning.

To clean the interior: Wipe with a damp cloth and dry with a soft cloth. A mild detergent may also be used. Avoid using harsh detergents and abrasive cleaning detergents and sponges. Do not use cleaning materials that contain chlorine since it is corrosive to stainless steel. Do not use oven cleaners. To prevent baked-on soil, clean food spatters or spilled liquids as they occur. To help loosen soil before cleaning, heat 2 cups of water in a 4 cup measuring container at high power for 5 minutes or until boiling.

To clean the exterior: Clean with a damp cloth and dry with a soft cloth. Water should not be allowed to seep into ventilation openings as this will potentially damage the microwave.

To clean stainless steel: Wipe with the grain when cleaning stainless steel. Use a mild, non-abrasive cleaning agent or stainless steel cleaner with a soft cloth. Wipe dry to avoid water marks. Warning: Some stainless steel cleaners are known to have negative effects on materials other than stainless steel. Make sure to apply stainless steel cleaner to stainless steel components only!

To clean the control panel: When cleaning the control panel, leave the microwave door open to prevent it from accidentally turning on. If the control panel becomes wet, clean it with a soft, dry cloth. Do not use harsh detergents or abrasives.

To clean microwave turntable: Wash in warm, sudsy water and wipe dry or use a dishwasher.

To clean the roller ring underneath the turntable: Wash in mild, sudsy water and wipe dry or use a dishwasher.